Conditions of carriage of the NPDG

General information
Tickets must be purchased on the ship, in the information building on Nordstrand (if staffed) in our office on Pellworm, online or on the Autokraft buses if no other tickets (DB) have been purchased.
A passenger who does not have a valid ticket at the start of the journey, on board or when leaving the ship, or who is unable to present one, is obliged to pay an increased fare of €83. The same applies to vehicles or bicycles carried without a corresponding ticket as well as in the case of a fare reduction, the conditions of which are not met; in deviation from sentence 1, the increased fare for vehicles is double the fare for the vehicle in question valid after the start of the journey without a reduction (whereby payments for unauthorised use of fare reductions are offset against this). The provisions of sentences 1) and 2) shall not apply if the ticket was not procured for reasons for which the passenger is not responsible.

The right to initiate criminal and fine proceedings remains reserved.

1 Period of validity of tickets

The period of validity of tickets purchased for the ships is calculated from the date of purchase for the standard fare and local fare

• Single ticket 4 days
• Return ticket 60 days
• Day return ticket 1 day
• Car return ticket 60 days
• Car 3, 6, 12 journey ticket 360 days (vehicle-bound)
• Ten-trip ticket 360 days (transferable)
• Monthly ticket for the calendar month (personal)

All tickets are only valid for use of the transport services within the periods described above. After expiry of the time limits, the tickets are deemed to have been cancelled. In these cases, no reimbursement of travel costs will be made.

2. tickets

• Single journeys
  Tickets for single journeys entitle the holder to a single journey on our ferry from Pellworm to Nordstrand or vice versa. The journey must be made no later than the third day following the date shown on the ticket.
• Return tickets
  Return tickets entitle the holder to a return journey on our ferry from Pellworm to Nordstrand or vice versa.
• Tickets for car transport
  The tickets for cars do not include the travel costs for the passengers and driver. They are only valid for the vehicle for which they were purchased. The vehicle registration document presented must match the vehicle being transported and the original must be presented to the carrier on request.

For motor vehicles and motor vehicle trailers up to 6.00 metres in length and up to 3.50 tonnes gross vehicle weight, the passenger car tariff applies. If these dimensions are exceeded, the lorry tariff applies. Further tariff information can be obtained from the shipping company's office.

3. discounts on the carriage tariff

• Children
  Children up to and including the age of 5 are carried free of charge on scheduled ferry services. Children aged 6 to 14 years inclusive receive a discount of approx. 50% on the adult fare on scheduled ferry services.
  Pupils, trainees and students whose main place of residence is Pellworm, as well as employees of the Wadden Sea Protection Station working permanently on Pellworm (by arrangement), can be carried on the children's ticket on application. This pass is available from the NPDG office.
  After completion of training, the pass loses its validity at the latest when the child reaches the age of 23.
• Severely disabled persons
  The carriage of severely disabled persons on scheduled ferry services is governed by the relevant statutory regulations in the Social Security Code as amended.
• Discounts for group travel
  Group travel with at least 20 paying passengers receives a discount of approx. 10 % on ferry tickets at the standard fare. For combined tickets, we only grant the discount of approx. 10 % on the ferry part. The group must arrive and depart together.
• We grant the local rate for car transport to persons whose main residence and centre of life is Pellworm. Pellworm must be noted on the vehicle registration document. The vehicle owner must present an original vehicle licence matching the vehicle. The journey at the local motor vehicle tariff must start on Pellworm. The ticket can only be purchased on Pellworm.
  For a car day trip from Pellworm, we grant the local rate for everyone.
  At certain times, we grant a discount of approx. 20% on car transport in conjunction with a package offer from the Pellworm Tourist Office (FVV). A flat-rate certificate from the FVV Pellworm must be presented when purchasing the ticket.

4. additional regulations

For luggage and bicycle racks that are attached to the rear of a vehicle with a general operating licence and thereby extend the vehicle, a flat-rate fee is charged in addition to the carriage charge for the vehicle.
The transport tariffs are determined and published separately, independently of these tariff regulations.
The persons and vehicle data registered with us are required for internal use and are not passed on to third parties.

5. hand luggage up to 25 kg

Luggage up to 25 kg is carried free of charge as hand luggage. These and heavier items remain in the exclusive custody and responsibility of the traveller.

6. carriage of animals

a. Dogs are carried for a fee.
Dogs may use the lounges on a short lead but not the seats. The dog owner must clean up any soiling. In individual cases, the ship's crew is authorised to make other decisions.
b. Cattle, horses, sheep and pigs must be kept in a loaded condition after prior notification, half an hour before departure. No urine or faeces may flow or fall from the livestock transport vehicle during transport.

7. accompanying documents

Every consignment that is not paid for in cash must be accompanied by a consignment note stating the sender, the consignee, the number of items, the weight and the type of goods. The consignment note must be completed and handed in at the office or to the crew of the ships before the start of the journey. If payment is made in cash, the recipient or sender is liable for payment of the freight.

If a cargo cannot be transported by the shipping company's own equipment or if there is a risk of people being endangered or other objects being damaged, the captain or his authorised representative must order the carriage of the cargo to be stopped.

8 Passenger rights

Passenger rights in passenger shipping apply (EU Regulation No. 1177/2010)